# How to get support ## Help Center Our [Help Center](https://help.orthosnap.com/en/) has many in-depth articles and tutorials for every aspect of treating patients with the Orthosnap® Clear Aligner System. If you are wondering about a particular topic, and would like more in-depth coverage, head over to the help center to learn more. ## Meetings and video chat support ### Onboarding call The onboarding call is where our specialists learn about your practice's particular needs and explain how Orthosnap® achieves results in each context. This is typically the first meeting you or your practice will have with Orthosnap®. ### Doctor overview call If you have a patient case in mind for Orthosnap® treatment, the doctor overview call is when you and an Orthosnap® specialist will review the case details and submit a first case to the lab. If you don't have a case ready for treatment, our specialists will walk you through the doctor portal and case submission process with an example case. ### **Clinical review** During the clinical review, Dr. Yan Pogorelsky, Orthosnap's founder, will walk you through the entire treatment process for the particular case you have submitted to the lab. ## Links to meeting calendars If you are ready to schedule the next meeting in the onboarding process, you can select the associated meeting link below. {% hint style="info" %} #### Len Rakowsky | Orthosnap Onboarding Specialist #### [Schedule A Doctor Overview →](https://meetings.hubspot.com/lrakowsky) {% endhint %} {% hint style="info" %} #### **Dr. Yan Pogorelsky | Orthosnap Founder** [**Schedule A Clinical Consultation** →](https://meetings.hubspot.com/lrakowsky/clinical-call-review) {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://welcome.orthosnap.com/get-started/what-to-expect-once-youve-submitted-a-case/how-to-get-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.