LogoLogo
  • The Orthosnap Quick-Start Guide
  • Using the Doctor Portal
    • About the portal
    • Logging in
    • Portal at a glance
  • Clinical Consultation
    • Preparing for your clinical consultation
  • Creating A New Case
    • Taking impressions
      • Tips for taking a good impression
    • Creating a new case
  • Entering Case Specifics
    • Entering case specifics
      • 1. Product type and treat arches
      • 2. Rx form (required fields)
      • 3. Rx form (additional fields)
      • 4. Review Rx
      • 5. Shipping
  • What To Expect Once You've Submitted A Case
    • Receiving your treatment plan
    • How to get support
    • What's in the box
    • Fitting the patient
  • Continued Case Treatment
    • Scheduling patients
    • Verification and monitoring
    • How to order a continuation
Powered by GitBook
On this page
  • Help Center
  • Meetings and video chat support
  • Onboarding call
  • Doctor overview call
  • Clinical review
  • Links to meeting calendars
  1. What To Expect Once You've Submitted A Case

How to get support

Orthosnap has several options when it comes to getting support.

PreviousReceiving your treatment planNextWhat's in the box

Last updated 3 years ago

Help Center

Our has many in-depth articles and tutorials for every aspect of treating patients with the Orthosnap® Clear Aligner System. If you are wondering about a particular topic, and would like more in-depth coverage, head over to the help center to learn more.

Meetings and video chat support

Onboarding call

The onboarding call is where our specialists learn about your practice's particular needs and explain how Orthosnap® achieves results in each context. This is typically the first meeting you or your practice will have with Orthosnap®.

Doctor overview call

If you have a patient case in mind for Orthosnap® treatment, the doctor overview call is when you and an Orthosnap® specialist will review the case details and submit a first case to the lab. If you don't have a case ready for treatment, our specialists will walk you through the doctor portal and case submission process with an example case.

Clinical review

During the clinical review, Dr. Yan Pogorelsky, Orthosnap's founder, will walk you through the entire treatment process for the particular case you have submitted to the lab.

Links to meeting calendars

If you are ready to schedule the next meeting in the onboarding process, you can select the associated meeting link below.

Len Rakowsky | Orthosnap Onboarding Specialist

Dr. Yan Pogorelsky | Orthosnap Founder

Help Center
Schedule A Doctor Overview →
Schedule A Clinical Consultation →